FAQs

Wedding Cakes and Bespoke Celebration Cakes North Yorkshire

How do I order a cake?

Wedding cake orders, we recommend that you enquire about your desired date as early as possible, summer dates can book up very quickly and often more than a year in advance. Please message us via our website ‘Contact Us‘ page, fill in the relevant information and you will receive a automatic response.  We will respond to your initial enquiry as soon as possible, please allow up to a week for a response.  Due to the nature of our business we are often dealing with food all day.  Once we have confirmed your date is available we can discuss any initial design details in order to give you an estimated price.  Don’t worry if you are unsure on design details as we can go through general pricing, we can secure your date before we have finalised a design for your wedding cake.

We can confirm your wedding date before a consultation with a £50 save the date deposit; this is a non-refundable and non-transferable deposit which ensures your date is booked into our diary. We work on a first come first served basis and we cannot hold dates without a deposit.

We recommend a consultation within the year of your wedding date to meet you and finalise design details, logistics and discuss delivery, consultations can be arrange to suit your schedule, including weekends, we hold the consultation within our cake studio at our family run Tearooms, Jervaulx Abbey Tearooms.  Consultations  are preferred in autumn, winter or spring, throughout July, August and September we are in peak season and all our time is required with the current orders.  We appreciate your patience throughout these months, we want to ensure your time spent with us is quality time and each order is given the right attention.  

Please note, we can complete orders for for semi-naked or buttercream cakes with fresh flowers via email.  If you opt for this option we will send you a complimentary sample box to confirm flavours, once a save the date deposit has been taken.

Following your consultation you will receive a written quote.  Confirming cake design, any additional favours, stand/prop hire and all logistical aspects.  This will include a detailed breakdown of prices.  Upon agreement 50% of the quote will be required.  All payment details will also be included

The remaining payment is due by bank transfer one calendar month before the wedding date.

Once booked, the week of your wedding we will be in-touch with your venue with a list of ingredients and allergens, also allowing us the opportunity to confirm logistics with the venue.

Need a cake but have no idea what sort of design!

Panic not!  Part of our job is to discuss with you to get the cake of your dreams – even if when you start off you don’t quite know what that dream is! During a consultation we take the time to get to know you as a couple and also run through details of your wedding.  Using our experience and knowledge we will suggest some ideas that we believe you may love, from here we will get your design perfect. Its  a good idea to bring along any saved images to your consultation together with colour swatches and pictures of flowers and pieces of fabric so we can incorporate one or more of the elements into your wedding cake.  We have display cakes to show you sizes of cakes and also different techniques, which is very helpful.  We have a display of all our props also so we can create a visual aid for any design ideas.

How much will a wedding cake be?

All of our wedding cakes and celebration cakes are bespoke designed and therefore the prices vary widely depending on size and the level of detail of decoration.  Please get in touch via the contact us page for a quote.

However, please see the wedding cake page and celebration cake page for starting prices as guidance.

How can I pay for my wedding cake? do i need to pay a deposit?

Either cash or direct bank transfer.  A ‘Save the date’ pay,ent of £50 can be paid after confirming your wedding date.  After you receive your quote a 50% non-refundable and non-transferable deposit will be required to secure your booking, and the remains balance 4 weeks before your wedding date.

Do we offer wedding favours or dessert tables?

Yes we offer a wide range of wedding favours.  We offer iced cookies, cupcake and macaroons, including our unique hand painting.  Please see our images for examples and see our Favours page for prices

For all information regarding dessert tables please find our Dessert Table page, email us with any requests.

What size cake do we need to serve all of our guests?

If you tell me approximately how many guests you with to serve I can work out the correct size needed , and whether you want to serve the cake for dessert, which will require a larger portion.  This can be discussed at the consultation and a display cake can help you visualise the size.

Do you deliver the wedding cake for us?

Absolutely, as part of our service we provide, safe delivery and set up of your cake to your venue on your wedding day at an agreed time. Depending on where the venue is located this will either be included in the cost of your cake or a fee will be charged to cover mileage and time if the venue is further afield.

We will make sure the cake is in a safe position and if we feel it may get damaged we will arrange with the venue a more suitable position, for example if in exposed sunlight and this may compromise the cake.

Do you provide cake stands?

We offer stand hire.  Cake stands are not included in the cost of the cake.  In the case of wedding cakes, some venues can supply a cake stand – you should check with your wedding planner or with the venue direct.

We have a large selection of pedestal glass stands, cupcake towers etc that are available for hire for a small charge of £15, with a security and damage deposit of £50 depending on availability – please ask for details. Stands must be returned undamaged and within 3 days after your wedding date then the security deposit will be returned.  If the stand or any of the props hired by a couple are damaged we would require the couple to pay in full for the replacement of the item, we often have items hired out back to back and want to give each order exactly what has been requested and expected.

How do I care for my cake?

Collection of celebration cake.  On collection of the cake needs to be put in the foot well or boot of the car, please drive with caution when you have a cake on board.  Never on knees or on car seats, the vibrations can easily cause damage.

Our cakes do not like being put in the refrigerator! Once you have received the cake, you must store it in a cool, dry place and out of direct sunlight. You can refrigerate or freeze cakes once they have been cut to preserve them. If you would like to keep any decorations such as sugar flowers or figurines, remove them from the cake and store in air tight container preferably with some anti-moisture crystals.

What about cakes for those with nut or other allergies? Do you offer Gluten free cakes?

Our kitchen does contain nuts and other allergies. If you or any of your guests have a specific dietary requirement, then please get in touch with me before ordering to discuss your requirements. We do offer free from gluten, all our cakes are baked in a kitchen which does contain gluten. We do provide gluten free cakes, but if there are only one or two guests with special dietary requirements I would advise supplementing the main cake with a gluten free mini cake or cupcakes which can be decorated to match the main cake, and if you wish, can be displayed alongside your wedding cake to avoid those guests feeling left out

We can cater for gluten, dairy, and nut free allergy requirements. we have a separate area in our bakery to try an avoid cross contamination but please note we handle all the above in our kitchen.


What flavours do you offer?

We offer a great choice of flavours and fillings for you to choose from. each tier of your cake can be a different flavour. here isa list of flavours we offer. If you have any particular flavour in mind that is not there, please let us know, I’m sure we can bake it.

Whatever your special occasion, your special cake will look amazing but it must taste incredible too. All our cakes are made using the highest quality ingredients including real butter, free range eggs, Madagascan bourbon vanilla and Belgian chocolate, coco and more!

Each cake is freshly baked to order ensuring your special cake is the best tasting cake possible. 

Below is a menu of our classic range of cake flavours. The flavours of our cakes and cupcakes are never ending, if we haven’t got something listed that suits you just ask and we will get baking.

Classic Vanilla

Madagascan vanilla sponge layered with vanilla buttercream and raspberry or strawberry conserve

Zesty Lemon

Light lemon sponge soaked with lemon syrup layered with lemon buttercream and lemon curd

Rich Chocolate

Moist rich Belgian chocolate cake layered with chocolate buttercream

White Chocolate & Raspberry

White chocolate and fresh raspberry sponge filled with vanilla buttercream, raspberry conserve and white chocolate ganache

Chocolate Orange

Light chocolate orange sponge layered with chocolate orange buttercream

Coffee

Rich Arabica coffee sponge with smooth lightly infused coffee buttercream

Apricot, Orange and Ginger

Tangy apricot, orange and ginger sponge filled with lightly orange flavoured buttercream and ginger conserve.

Banoffee

Fresh banana loaf filled with a vanilla buttercream, sticky toffee sauce and milk chocolate chips

Red Velvet

An American classic – moist red sponge with a hint of chocolate, filled with a vanilla bean buttercream and white chocolate ganache. 

Carrot & Coconut

Carrot and coconut cake layered with vanilla butter cream.

Rich Fruit (contains nuts & alcohol)

Whiskey soaked traditional fruit cake covered in marzipan.

Fruit cakes should be ordered at least 6 weeks in advance.

Is your business registered with the local council for food hygiene purposes?

Yes, all our cakes are baked at Jervaux Abbey Tearooms our kitchen has been inspected to the satisfaction of the Food and Safety.  we are very proud to have been awarded 5 Stars in the current Food Hygiene Rating Scheme.

If you have a question that has not been covered here, please contact us and we will be be happy to deal with your query